MB2-185 Exam
Microsoft CRM Customization v.1.2
- Exam Number/Code : MB2-185
- Exam Name : Microsoft CRM Customization v.1.2
- Questions and Answers : 154 Q&As
- Update Time: 2011-09-21
- Price:
$ 119.00$ 69.00
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Microsoft Microsoft Business Solutions MB2-185 exam braindumps questions and answers
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Exam : MBS MB2-185
Title : Microsoft CRM Customization
1. Which of the following Actions can you perform on Workflow Processes when in the Process tab of the Workflow Monitor?
A. Abort
B. Delete
C. Pause
D. Stop
Answer: AC
2. Which layer of Microsoft CRM performs all security checks independent of the caller?
A. Application
B. Platform
C. Database
D. Presentation
Answer: B
3. Workflow Rules can be created for which of the following objects?
A. Accounts
B. Activities
C. Case
D. Lead
Answer: ACD
4. Which technology does the Microsoft CRM browser client use to present the user interface to Internet Explorer?
A. XML
B. Generated Platform API
C. ASP.NET
D. Fetch Builder
Answer: C
5. Once you have created a workflow rule, what must you do to it before you can test it in Microsoft CRM?
A. Using Server Manager, run the server task titled "WF100_Publish_Rule" in order to instantiate the workflow rule you created
B. Activate the rule
C. Publish the rule
D. Assign the rule to a business unit
Answer: B
6. The object model, query processor, and metadata framework are main components of which layer of Microsoft CRM architecture?
A. Database
B. Platform
C. Presentation
D. Application
Answer: B
7. Which layer in the Microsoft CRM architecture includes the Browser Client and Sales for Outlook Client components?
A. Platform
B. Application
C. Database
D. Presentation
Answer: D
8. Communication between the application layer and the platform layer is accomplished using which technology?
A. Remote Procedure Calls
B. HTTP Post Method
C. SOAP
D. Stored Procedure Calls
Answer: C
9. Which of the following can instantiate a workflow rule against a particular record?
A. A unit
B. An event
C. A code change
D. A manual 'Apply Rule' action
Answer: BD
10. In Microsoft CRM, sales processes are workflow rules designed specifically for which of the following objects?
A. Accounts
B. Cases
C. Leads
D. Opportunities
Answer: D
11. Workflow Manager allows you to perform which of the following actions?
A. Create a rule by copying an existing rule
B. Edit an 'active' workflow rule
C. Create rules that consist of conditions and actions defined in an "if-then-else" format
D. Delete an 'inactive' workflow rule
Answer: ACD
12. The Microsoft CRM Professional Edition includes which of the following Workflow tools?
A. Workflow Manager
B. Workflow Process Mapper
C. Workflow Monitor
D. Workflow Event Scheduler
Answer: AC
13. Your business is interested in using Microsoft CRM Workflow to automate its business processes and policies. Which types of processes can a company automate with Microsoft CRM Workflow?
A. A process triggered by an event in an unlinked third-party application
B. A process that specifies the steps a sales rep should go through to close a sale
C. A process that schedules an activity for a non-Microsoft CRM user and places it on his Outlook calendar
D. A process that assigns a sales rep to an account
Answer: BD
14. Which of the following workflow examples can be implemented using Microsoft CRM workflow (without launching a custom program)?
A. Create a Welcome letter when a prospect becomes a client
B. For new opportunities, go to a web site and obtain a credit report and update a credit field in Microsoft CRM
C. Send a series of emails at specified time intervals to the contacts associated with an opportunity that is 'on hold'
D. Add a new Microsoft CRM user based on Active Directory
Answer: AC
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